Manage every shipment with confidence & clarity

At AmerCareRoyal, we think of ourselves as a non-commodity partner in a highly commoditized industry: price and service, not product, are our differentiators. So that means we really have to nail those, and that’s why we turned to Descartes. It’s allowed us to pursue simultaneous cost-reduction and service-enhancement strategies and the TMS has been the key. It’s made us a stronger team and a stronger partner to our customers.

We needed transportation management software to help us automate the planning, plus take into account data points like fuel surcharges and intermodal rates. Descartes 3G TMS has taken the most important part of our business – where we spend the largest percentage of our budget – and has allowed us to take full advantage of each carrier’s service so our customers get the order when they need it.

ISOFlex has devoted significant time and resources to developing industry-leading logistics strategies, and we sought a TMS that could help us operationalize them. This wasn’t just an exercise in checking boxes, but rather in identifying a partner that could meet our immediate needs and help us prepare for whatever might come our way – whether predictable or not. For us, that partner was Descartes: up and running rapidly with a demonstrated ability to evolve along with us.