{"id":3404,"date":"2026-02-23T13:51:11","date_gmt":"2026-02-23T13:51:11","guid":{"rendered":"https:\/\/3gtms.com\/ondersteuning\/"},"modified":"2026-09-10T07:49:35","modified_gmt":"2026-09-10T07:49:35","slug":"ondersteuning","status":"publish","type":"page","link":"https:\/\/3gtms.com\/nl\/bedrijf\/ondersteuning\/","title":{"rendered":"Ondersteuning"},"content":{"rendered":"\n<section style=\"padding-top:var(--wp--preset--spacing--medium-large);padding-bottom:var(--wp--preset--spacing--large)\" class=\"section-container wp-block-bb-section-container\" >\n\t\t\t<div class=\"container\">\n\t\t\n\n<div style=\"max-width:740px;\" class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-ffc04557 wp-block-group-is-layout-constrained horizontal-alignment--center\">\n<h1 class=\"wp-block-heading has-text-align-center has-heading-2-font-size\">Welkom bij het Support Center<\/h1>\n\n\n\n<div style=\"height:46px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Gelieve bij onze servicedesk een ticket in te dienen voor problemen die betrekking hebben op klanten of chauffeurs.<\/p>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-56565b4b wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-size-large\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/servicedesk.descartes.com\/support\/home\">Bezoek de Descartes-servicedesk<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-158cf44b wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--medium)\">\n<p class=\"has-text-align-center wp-block-paragraph\">U kunt ook een e-mail sturen naar <a href=\"mailto:servicedesk@descartes.com\">servicedesk@descartes.com<\/a> of bellen naar <a href=\"tel: 877-786-9339\">877-786-9339 ( <\/a>buiten Noord-Amerika: <a href=\"tel: +800-7866-3390\">+800-7866-3390<\/a>), waar uw vraag wordt doorgestuurd naar het juiste expertisecentrum.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-l-blue-800-color has-alpha-channel-opacity has-l-blue-800-background-color has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--medium-large);margin-bottom:var(--wp--preset--spacing--medium-large)\"\/>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Het ondersteuningsbeleid voor Descartes 3G TMS is herzien. Neem het nieuwe beleid door. <\/p>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-56565b4b wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-size-large\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/3gtms.com\/wp-content\/uploads\/2026\/09\/Descartes-3G-TMS-Support-Policy-v1.0.pdf\" target=\"_blank\" rel=\"noopener\">Bekijk het ondersteuningsbeleid<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\t<\/div>\n<\/section>\n\n<section style=\"padding-top:var(--wp--preset--spacing--medium-large);padding-bottom:var(--wp--preset--spacing--large)\" class=\"section-container wp-block-bb-section-container has-background has-l-blue-50-background-color\" >\n\t\t\t<div class=\"container\">\n\t\t\n\n<div style=\"max-width:740px;\" class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-ffc04557 wp-block-group-is-layout-constrained horizontal-alignment--center\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-158cf44b wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--medium)\">\n<p class=\"has-text-align-left wp-block-paragraph\">De Descartes Service Desk en Expertise Centers vormen een essentieel onderdeel om het succes van onze klanten te waarborgen. Het Descartes-portaal, dat is gebaseerd op de ITIL-principes, helpt onze klanten 24 uur per dag, 365 dagen per jaar bij het beheren van hun servicebehoeften. Het stelt hen in staat om de voortgang van gemelde problemen en verbeteringsverzoeken te volgen en biedt toegang tot een kennisbank voor zelfhulp.  <\/p>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\">Laatste update van deze webpagina: 3 september 2026<\/p>\n<\/div>\n<\/div>\n\n\t<\/div>\n<\/section>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":3387,"parent":3412,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"header_color":"#012A49","hide_footer_cta":false,"overwrite_footer_cta":false,"footer_cta_title":"","footer_cta_description":"","footer_cta_button_1_text":"","footer_cta_button_1_url":"","footer_cta_button_1_target":"","footer_cta_button_1_disable":false,"footer_cta_button_2_text":"","footer_cta_button_2_url":"","footer_cta_button_2_disable":false,"footer_cta_button_2_target":"","footnotes":""},"class_list":["post-3404","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ondersteuning | Descartes 3G TMS<\/title>\n<meta name=\"description\" content=\"Bent u een gebruiker van Descartes 3G TMS en heeft u een vraag? 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