{"id":4758,"date":"2026-02-23T13:51:11","date_gmt":"2026-02-23T13:51:11","guid":{"rendered":"https:\/\/3gtms.com\/unternehmen\/support\/"},"modified":"2026-08-14T16:49:08","modified_gmt":"2026-08-14T16:49:08","slug":"support","status":"publish","type":"page","link":"https:\/\/3gtms.com\/de\/unternehmen\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n
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Willkommen im Support-Center<\/h1>\n\n\n\n

Bitte reichen Sie bei unserem Service Desk ein Ticket ein, wenn Sie Probleme im Zusammenhang mit Kunden oder Fahrern haben.<\/p>\n\n\n\n

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Besuchen Sie den Descartes Service Desk<\/a><\/div>\n<\/div>\n\n\n\n
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Alternativ k\u00f6nnen Sie eine E-Mail an servicedesk@descartes.com<\/a> senden oder die Nummer 877-786-9339 ( <\/a>au\u00dferhalb Nordamerikas: +800-7866-3390<\/a>) anrufen; Ihre Anfrage wird dann an das zust\u00e4ndige Kompetenzzentrum weitergeleitet.<\/p>\n\n\n\n

Der Descartes Service Desk und die Kompetenzzentren sind ein entscheidender Faktor f\u00fcr den Erfolg unserer Kunden. Nach den ITIL-Prinzipien unterst\u00fctzt das Descartes-Portal unsere Kunden dabei, ihre Serviceanforderungen rund um die Uhr, 365 Tage im Jahr, zu verwalten. Es erm\u00f6glicht ihnen, den Fortschritt gemeldeter Probleme und Verbesserungsvorschl\u00e4ge zu verfolgen sowie auf eine Wissensdatenbank zuzugreifen, die ihnen bei der Selbsthilfe hilft. <\/p>\n<\/div>\n<\/div>\n\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":4733,"parent":4728,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"header_color":"#012A49","hide_footer_cta":false,"overwrite_footer_cta":false,"footer_cta_title":"","footer_cta_description":"","footer_cta_button_1_text":"","footer_cta_button_1_url":"","footer_cta_button_1_target":"","footer_cta_button_1_disable":false,"footer_cta_button_2_text":"","footer_cta_button_2_url":"","footer_cta_button_2_disable":false,"footer_cta_button_2_target":"","footnotes":""},"class_list":["post-4758","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nSupport anfordern | Descartes 3G TMS<\/title>\n<meta name=\"description\" content=\"Sind Sie Nutzer von Descartes 3G TMS und haben eine Frage? 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